Effect of Supply Chain Management on Performance of Mikap Nigeria Limited Makurdi, Benue State, Nigeria

Abstract

This research took a close look at how effective supply chain management actually boosts the performance of Mikap Nigeria Limited in Makurdi. Specifically, it explored four key areas: building strong strategic partnerships with suppliers, maintaining solid relationships with customers, openly sharing information across the chain, and ensuring that the information shared is accurate and high-quality. Since the company has only 28 staff members directly involved in supply chain activities, the researchers used a straightforward survey approach, reaching out to everyone rather than just a sample. They collected responses through questionnaires and analyzed the data with basic statistics like averages, percentages, and standard deviations, then used multiple regression to measure the real impact of each factor, backed by statistical tests. The results clearly showed that all four elements—strategic supplier partnerships, customer relationships, information sharing, and information quality—positively and significantly influence the company’s overall performance. In the end, the study highlights that smart supply chain practices truly matter for a company like Mikap, and it strongly suggests that the firm should focus on nurturing closer, more collaborative ties with its suppliers so both sides can thrive together.